My review after working so closely with ScienceLogic SL1 as monitoring tool.
I am an SME in HCL Technologies for the ScienceLogic SL1 monitoring tool and have five ScienceLogic SL1 customers in a shared environment. …
Starting at $7.50 per month per node
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What is ScienceLogic SL1?
ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.
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ScienceLogic SL1 Review: Provides Integration Flexibility When Managing Large Volume of Devices
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Entry-level set up fee?
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For the latest information on pricing, visithttps://www.sciencelogic.com/pricing
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $7.50 per month per node
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is ScienceLogic SL1?
The ScienceLogic SL1 platform aims to enable companies to digitally transform themselves by removing the difficulty of managing complex, distributed IT services. SL1 uses patented discovery techniques to find everything in a network, so users get visibility across all technologies and vendors running anywhere in data centers or clouds. The vendor states the advantage of SL1 is that it collects and analyzes millions of data points across an IT universe (made up of infrastructure, network, applications, and business services), to help users make sense of it all, share data, and automate IT processes.
With SL1, the user can:
- See everything across cloud and distributed architectures. Discover all IT components—–across physical, virtual, and cloud. Collect, merge, and store a variety of data in a clean, normalized data lake.
- Contextualize data through relationship mapping and machine learning (ML) for actionable insights. Use this context to understand the impact of infrastructure and applications on business service health and risk, accelerate root cause analysis, and execute recommended actions.
- Act on data that is shared across technologies and IT ecosystem in real time. Apply multi-directional integrations to automate workflows at cloud scale.
ScienceLogic SL1 Features
- Supported: Infrastructure Monitoring (Cloud, Container, Server, Storage, Agent-Based, Network, Application, Database, UC/Video, Synthetic)
- Supported: Closed-Loop Automations (Digital Experience Monitoring, CMDB & Inventory, Incident & Notifications, NetFlow, Configuration and Change Management, Troubleshooting & Remediation
- Supported: Topology-Driven Event Correlation
- Supported: Full-Stack Topology Mapping
- Supported: Business Service Monitoring
- Supported: Behavioral Correlation (Events, Changes, Anomalies, Topology)
- Supported: Analytics - ML-Based Anomaly Detection
- Supported: Incident Automation - Event Forwarding & Email
- Supported: Dynamic Baselining Analytics
- Supported: Manage Workflow Health & Endpoints
- Supported: Dashboards and Reporting
- Supported: Log Collection
- Supported: 400+ Pre-Built Monitoring Integrations
ScienceLogic SL1 Screenshots
ScienceLogic SL1 Videos
Watch Eliminating Visibility Gaps While Driving Tool Consolidation
Watch Diagnosing and Resolving Service Impacting Issues with Behavioral Correlation
Watch Automating Troubleshooting for Faster Root Cause Analysis
Watch CMDB Accuracy With Real-time Synchronization of Monitored Environment
Watch Understanding Infrastructure Impact on Apps with AppDynamics
ScienceLogic SL1 Integrations
- Kubernetes
- Cisco HyperFlex
- Nimble
- Hyper-V
- MySQL
- Dynatrace
- New Relic
- Cloud -AWS
- Azure
- Google Cloud
- IBM Cloud
- Aliyun
- CloudStack
- OpenStack
- etc.
- Cloud Services – Amazon EKS
- ECS
- Fargate; Azure AKS; etc.
- Containers – Docker
- etc.
- Software-defined Networks/WAN – Cisco
- VMware
- etc.
- Network - Cisco
- F5
- Juniper
- Meraki
- Riverbed
- Aruba
- Avaya
- Fortinet
- HP
- etc.
- Storage - Dell EMC
- NetApp
- HPE
- Hitachi
- Nutanix
- Pure Storage
- etc.
- Hypervisors – VMware
- Xen
- KVM
- etc.
- Operating Systems - Unix
- Windows
- Linux
- Business Applications
- Databases - Microsoft
- SAP
- Office 365
- MS SQL Server
- Oracle
- IBM DB2
- etc.
- APM - AppDynamics
- etc.
- etc.
- Storage - Dell EMC
- NetApp
- Pure
- HP/Nimble
- etc.
- Cloud -AWS
- Azure
- IBM
- Aliyun
- Openstack
- etc.
- Applications -Microsoft
- SAP
- etc.
- Compute -VMWare
- Microsoft Hyper-V
- KVM
- Linux
- Unix
- Converged -Nutanix
- Unified Communications and video - Cisco
- Polycom
- Tandberg
ScienceLogic SL1 Competitors
ScienceLogic SL1 Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac, UNIX |
| Mobile Application | No |
| Supported Countries | Americas, EMEA, APAC |
| Supported Languages | English |
ScienceLogic SL1 Downloadables
Frequently Asked Questions
ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.
ScienceLogic SL1 starts at $7.5.
Reviewers rate Configurability highest, with a score of 10.
The most common users of ScienceLogic SL1 are from Enterprises (1,001+ employees).
ScienceLogic SL1 Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 0% |
| Mid-Size Companies (51-500 employees) | 0% |
| Enterprises (more than 500 employees) | 100% |
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Reviews and Ratings
(380)Attribute Ratings
Reviews
(1-25 of 148)Companies can't remove reviews or game the system. Here's why
I am an SME in HCL Technologies for the ScienceLogic SL1 monitoring tool and have five ScienceLogic SL1 customers in a shared environment. There was scope to manage the entire 60 customers from HCL Tech, but because the scope is limited and not advanced, many customers opted out for ScienceLogic SL1 as a tool. Scope of use cases - each PowerPack should be tested properly for alerting. With the help of the application team, the DB alerts should be tested. They should consult with the DB team and ask what alerting is required and how relevant it is with the PowerPack that ScienceLogic SL1 offers, and accordingly, this should be enhanced.
- Ping monitoring and polling reports are very good. Customer-first looks for this feasibility and how closely it can monitor that is well defined in ScienceLogic SL1.
- Collectors' connectivity with SL DB is very stable. We hardly see issues of any connectivity failing. Agentless is far better and easy to handle and use than other tools. The best part is plug and play type.
- CDM monitoring, it really does well and has wise poll reporting.
- The dashboard is really awesome. We use and showcase to customers their servers as a whole, and for one server, a lot of details can be checked under the performance graph.
- Bulk Onboarding/Offboarding is so good in ScienceLogic SL1. Search criteria are matchless. ScienceLogic SL1 has such a beautiful, organized field.
- Suppression alerts, FS is so well defined, easy and quick to use.
- ScienceLogic SL1 has improved so much in defining license consumption, which shows license consumed against all items.
- Log monitoring and event monitoring should be defined and should not be enabled with event ids. We have to create a duplicate Dynamic App if different events ids are to be enabled as per application. More visibility and descriptions should be included in the Log and Event id monitoring description.
- Database monitoring should be enhanced, and more advanced features should be added, such as replication, DB mirroring, DB Sync, Log Shipping, etc. So far, with the Dynamic app, we can't monitor DB status. The same goes with virtual server addition, we don't get DB status alerts which is deadly required. The same goes for all the DB like Oracle, Postgres, MySQL, and others. Numerous features and capabilities should be there. You may take the example of CA UIM, which has more than 75 parameters to enable against DB. ScienceLogic SL1 is lacking badly in this area.
- UNIX servers cluster monitoring is not that good, we can only monitor cluster nodes' status, but there are more that can be captured as part of features.
- TOP 10 processes and services should be captured for CPU and Memory. We don't have such things yet that can be enabled or found in a server.
- HADR, AS400 are majorly asked for by customers but till now it's not available.
- Application deep level monitoring is very limited in scope, such as HTTP, DNS, AD, and others.
- ScienceLogic SL1 reports don't work so well. They need to be worked on it for internal troubleshooting purposes.
- Hardware, Backup, and Storage monitoring are very limited in scope, which should be increased.
- Traps based monitoring should be encouraged more from ScienceLogic SL1.
- Monitoring with advanced features of Active Directory, DNS servers, Exchange servers, etc., should be more in scope.
- The most important thing, PowerPack, which is in ScienceLogic SL1, should be tested well and should be released only with the consent of the Application/DB team.
- There should be a team who should work on Community PowerPack so that if the customer wants to make it and use it via general availability should be available.
- Customer support and follow-up have gone down over the past two years as if they don't bother, which has a negative impact. Customer is big or small. SMEs who work ideally send out messages to other organizations about how good a tool is or how bad its support system is.
- A quarterly training session should be organized, as in real terms, your ScienceLogic SL1 is driven by SMEs who work on your tool, and many of the wrong impressions are sent due to SMEs' ignorance even if the tool is good.
- I see the big scope of ScienceLogic SL1 as a monitoring tool provided 10% of ScienceLogic SL1 product is improved. The demand for 10% is so much, and it's not good that it's the main reason your 90% good things are sidelined.
January 05, 2024
Propel your digital transformation.
I use ScienceLogic SL1 at my job at Kyndryl to provide monitoring services of IT infrastructure for clients and customer support teams.
- SL1 provides monitoring for various databases.
- SL1 can monitor all popular operating systems.
- SL1 uses monitoring agents and agentless monitoring.
- SL1 requires a lot of CPU resources.
- User Interface is not intuitive.
- Documentation is poorly organized.
January 04, 2024
SL1 in a Managed IT Services Environment
We use SL1 predominantly for Event Monitoring and overall health in our different customer environments. One of the business problems that we addressed by using SL1's process monitoring on servers via a custom dashboard, was to identify which application was causing high CPU usage and related processes. We created a custom dashboard that combined all the pieces of the puzzle together in one window, and we could focus our attention on what needed to be done, instead of trying to log onto to each server and see what was causing the problems. Creating dashboards in SL1 is quite easy and when there are issues in any of our customer environments, a dashboard can easily be put together, that highlights certain areas of technology, and this enables us to
- Event Monitoring
- Dashboards and creating custom Dashboards
- Device Discovery
- More freedom to create custom dashboards as on the previous versions we could do much more
- The Performance TAB windows is too small and cannot be resized or maximized when looking at reports for "Overview", "File System" and any of those items.
- There are not enough widgets to create stunning dashboard in AP2
- The reporting feauture is a very untouched area.
January 04, 2024
SL1 is best for Network monitoring and event management
- monitoring
- ticketing
- Event notification
- more customized monitoring should be provided by SL1
January 03, 2024
Monitoring Suite that lags way behind for Modern Use Cases
ScienceLogic SL1 is being used for management and administration of Customer's Infrastructure (Servers and Network Elements).
Apart from Monitoring the Customer Infrastructure, SL1 needs to be integrated to data lake to ensure efficient reporting and limited load to the Monitoring Module. SL1 PowerFlow was used for this integration.
In the existing engagement, expectation was to migrate from old monitoring suite to SL1.
Apart from Monitoring the Customer Infrastructure, SL1 needs to be integrated to data lake to ensure efficient reporting and limited load to the Monitoring Module. SL1 PowerFlow was used for this integration.
In the existing engagement, expectation was to migrate from old monitoring suite to SL1.
- Custom Integrations via SL1 PowerFlow
- Ability to configure Run Book Automations
- Customize the Dynamic Applications as per requirement
- Buggy Software. A lot of features which must have worked out of the box were fixed during the course of implementation. This led to a lot of delays in delivery.
- Limited documentation for Custom Development in SL1 PowerFlow and/or ScienceLogic SL1 Monitoring Suite.
- Example: There are no best practice recommendations for:
- Custom Monitoring expected out of Scripts hosted on Agent-Based Systems.
- Custom Development which would be required for Integrations configuration via SL1 PowerFlow
- Sluggish Support: After logging a Support Case, it takes too long for resolution / response. Really strange that there's limited tracking despite escalations.
- Professional Services Subscription
January 02, 2024
Sl1 Review
ScienceLogic SL1 is used to monitor the health of our devices. We primarily use events to monitor server resources, connectivity issues automation policy to meet our event conditions triggering an automatic action. If conditions are met an email is sent out and a ticket is raised and updated in our SNOW instance. The associated events also update our ticket status. Historically scripts were used to accomplish our monitoring needs. ScienceLogic SL1 has made our process more efficient with it automation.
- Event Monitoring
- Anomaly detection
- Custom Reports
- Ticketing
- At this
- Moment on how
- we use it
- everything meets our needs
December 29, 2023
Feedback on ScienceLogic
Sciencelogic is used for monitoring servers, hardware, databases, storages, containers and operating systems in our enviroment. It is a all in one tool for us, however it does come with some limitations due to having a broad scope. Overall it has been a good experience using this product
- automations
- integrations
- customizable applications
- Documentation
- lack of training
- lack of essential monitoring out of the box
- slow external support. sometimes takes weeks to get a resolution.
December 24, 2023
***Wonders of SL1***
We use ScienceLogic SL1 in our organization to serve effective monitoring solutions to our external customers. Our customers depend upon us for critical events/alerts related to their IT infrastructure gears and using SL1, we're able to provide them with a proactive monitoring solution that resolves an issue before an impact is noticed by the customer. There are very few monitoring solutions that can cater to a variety of Cloud platforms like Public Cloud (AWS, Azure) and private cloud simultaneously and SL1 addresses this business problem very well. Not only this, the ease with which the SL1 UI Operates is just commendable and pretty fast with zero to no latency. Being a multi-cloud company, it's important that we serve our customers with fanatical support and SL1 helps us achieve that every day.
- Monitoring servers
- Monitoring public cloud appliances
- Ease of integration with ServiceNow
- UI with artificial intelligence
- Reporting
December 19, 2023
One-Stop Solution - ScienceLogic SL1
Monitoring the environment includes Servers, Networks, Cloud, Applications, Storage, Database, and Operating system. Business problems to replace multiple monitoring tools with one solution. Scope of the tool to replace existing monitoring solutions and handling integrations with other monitoring and health check systems. Integrate with the existing ticketing system, and automate actions for resolving the issues.
- Agentless
- User-friendly
- Run book automations
- Event policies
- Not everything migrated to AP2 from classic portal
- Masking events related to time
- Internal events cannot be modified
September 25, 2023
SL Insight
- Log file monitoring is very versatile, could be useful to monitor basically anything for that you do not have special PP.
- Overall Cost-Effective solution, transparent GUI, dashboards
- SL support - during P1 issues, like SL DB cluster issues, they are providing very handy help
- selfmonitoring - need to add detection of monitoring has stopped
- guides, manuals, knowledge base - very misleading, not detailed, does not cover many situations
- SL Support on daily issues - from experience, often not much helpful, the support case you raise for them is often not followed, replies are seldom, they try only to close the case ASAP without any solution, without asking you if this solution is ok for you
September 15, 2023
Science Logic : Journey from Better to Best
Science logic helps our company to provide services to the customers in more easier and relevant ways. We can easily monitor any sort of devices on it in a very unique way. The design scope of a use case can be the enterprise, a specific system or a subsystem. Use cases that are used to describe the business process are typically of scope “enterprise”.
- It better monitors every single and smallest things for the devices like CPU utilization, Thresholds, Memories etc.
- Auto-ticketing for the alerts is the best part of it.
- It helps to build relationship between one parent and many child devices.
- It should only alert for the device/server which is down, not for all the other devices attached to the same affected devices.
- Tabs should be in more organized manner instead.
- Nothing more.
September 12, 2023
ScienceLogic SL1 Top Notch Monitoring Platform
ScienceLogic SL1 is used as our Primary Monitoring Platform, this system replaced out dating Nimsoft platform. the system is very flexible and can be tweaked to our needs / customer requestes for the most part.
- Grouping of Devices for central management
- communicates with Service Now very well
- Easily search customers or devices
- Dashboards could do with being more "out of the box" friendly
- I constantly switch bewteen the new AP2 and classic view for different functions
- different user privileges could do with being more generic or simpler
September 11, 2023
ScienceLogic SL1
Score 8 out of 10
Vetted Review
Verified User
It is used monitoring infrastructe of our client, and [...] provides the management of the software, implementing all the monitoring for their servers and infrastructe, integrated with the ITM event management. We have some customer that uses ScienceLogic SL1, so we have a variety of thing to monitors and a problems.
- Monitoring Services
- Monitoring Infrastructe
- Event Management
- Simple & easy to use
- Very Intuitive
- Easy to administrate
September 11, 2023
ScienceLogic SL1: Navigating the IT cosmos with Stellar Precision!
We integrated ScienceLogic SL1 to streamline our IT operations. We used its unified monitoring for a clear view of our hybrid IT environment, automating asset discovery which saved significant manual effort. The platform's AI-driven analytics improved our incident response, dependency mapping aided in informed decision-making during migrations, and its capacity planning tools optimized our resource utilization. Overall, SL1 transformed our IT processes, making them more proactive and efficient.
- Automated discovery and synchroniztion
- Dynamic Service mapping
- AI driven Analytics for proactive incident management
- Multi tenancy and Scalability
- Customizable dashboards
- User interface and experience
- Documentation and training
- Reporting capabilities
- Mobile experience
I use ScienceLogic SL1 as our primary source for monitoring as an MSP. The biggest problem we face is it's not as granular as we would like it to be. Using ScienceLogic SL1, we monitor devices across different vendor equipment using SNMP, Nmap, and API.
- Powerpacks
- Scheduling
- Monitoring
- Runbook automation
- Grainularity
- Access cli on web ui
- More clear way on creating custom dynamic applications
September 07, 2023
Genuine Customer Feedback
We are implementing this tool for client IT infrastructure monitoring. We have multiple issues like some parameters are not supported in Palo Alto devices and we can not monitor Panoroma. And in Eventing console will Parent host name for any DB instance. In Meraki Power Pack many make and models are missing so every time we need to add manually. Like that we have many issues.
- Dashboards
- To monitor Servers
- Documentation
- To Improve in Palo Alto monitoring Parameters
- To Improve in Meraki Power Pack as many make and model missing
- To add parent device in event console for any DB
- Eventing console filleter issue
- Need to improve or increase more no. of device to add in Dashboard as we have limit for 50 devices in one site .
September 07, 2023
ScienceLogic SL1 Excels Beyond What You Think
ScienceLogic SL1 is used to fulfill many requirements. A list of them would be as follows:
Scope is 360 degrees of visibility across the enterprise.
- Enterprise visibility
- Monitoring
- Integrations
- AIOps
- Reporting
- Automation
- RCA
Scope is 360 degrees of visibility across the enterprise.
- Monitoring of Devices
- Integrations to 3rd party software
- Automations
- Reporting is robust but not user friendly unless proper training
- Lacks Network Flow Analytics out of the box
September 06, 2023
ScienceLogic SL1 A Worthy Tool for MSPs
ScienceLogic SL1 is used within our organization as a tool for Infrastructure monitoring.
As an MSP we required to upgrade our tooling to allow us to properly enable monitoring of a customers infrastructure and alert at the correct levels from a device to a business service impact. Without ScienceLogic SL1 we were only ever able to monitor at a device by device basis and not see the entire overall impact a device outage could have on a business service and the business as a whole. We are also extending the usage of this to start automation of some of the more basic events and alerts so that we can attempt auto remediation & resolution on simple recurring issues. ScienceLogic SL1 has also given us the ability to properly look at root causes as we have more data from the various sources and can look at the events that occurred for those high priority issues in greater depth.
As an MSP we required to upgrade our tooling to allow us to properly enable monitoring of a customers infrastructure and alert at the correct levels from a device to a business service impact. Without ScienceLogic SL1 we were only ever able to monitor at a device by device basis and not see the entire overall impact a device outage could have on a business service and the business as a whole. We are also extending the usage of this to start automation of some of the more basic events and alerts so that we can attempt auto remediation & resolution on simple recurring issues. ScienceLogic SL1 has also given us the ability to properly look at root causes as we have more data from the various sources and can look at the events that occurred for those high priority issues in greater depth.
- Automations
- Discovery
- Deep Monitoring of different OS/Network Devices
- Some of the User interface still requires work
- Monitoring of non common hardware
September 01, 2023
User friendly Monitoring Tool
For Monitoring
- All types of Infra can monitor
- Severity of Events
- Maintenance mode of a device
- notification need to be there before clicking on upgrade button
- Notification need to be there before reboot collector
- Delaying to present the current uptime when rebooted a collector
September 01, 2023
SL1 review
We use ScienceLogic SL1 to monitor our client devices, servers, etc. In the future, Scope is good because it helps our client to maintain their servers. Also, It makes it easy with the feature of automation. Due to this no need to manually do everything. By the use of this, we can manage and monitor the events properly.
- Manage the events Properly.
- Dashboard is well designed and detailed.
- By the help of this we can easily fetch the detailed reports
- Sometimes, Report creates problem it not generated properly.
- we can improve our automation policies
August 31, 2023
ScienceLogic can be used in any monitoring environment
We use ScienceLogic as a monitoring tool to assist other companies manage and monitor their IT Estate. I personally assist with creating reports, Dynamic Applications, Run Book Automations and integrations into their other systems. I have to assist with custom requests, and mostly focus on their reports and integrations into their other monitoring systems.
- Best overall coverage of montioring different technologies.
- Easy to use in any environment
- Customizable being able to generate your own reports, dashboards, DA's, RBA's, etc.
- Have very good out of the box integrations with other monitoring solutions such as ServiceNow
- Always improving and regularly releasing new versions and upgrades to the system/DA's.
- Interactive community
- Their reporting is difficult and complicated to create your own. This can also be moved to a newer language (AP2 View)
- Being able to use their API/GQL with SSO
August 31, 2023
ScienceLogic SL1 - an attempt was made
ScienceLogic SL1 is used to monitor devices across Datacom and our customers. Enabling alerts to events, ticket creation etc.
- It is effective for monitoring common devices
- The ap2 interface is generally pleasant to use
- PowerFlow
- Support - time to resolution
- Support - fast access to engineering
- Cohesive UI/UX - why does the classic UI still exist?
- Bug finding - we feel like glorified beta testers (see comments about support)
- UX - if you have to explain how things work, you've failed. e.g. there are pages where three buttons all have the same text and all do different things!
- utilisation of AI across the board.
August 30, 2023
My ScienceLogic Review
We use it to monitor our on prem and cloud platforms (Azure, AWS). It escalates callouts to our engineers via PagerDuty and then raises a ticket in hornbill for the incident.
- It monitors our devices and reports on the detections we have created.
- monitors web endpoints
- can handle bespoke complex monitors
- discovery of devices automatically
- Most of the things I can think of have now been addressed in this new release.
- Documentation could be less ambiguous sometimes
- More active to detecting system alerts and having them sorted before we have need to inform them SAAS
May 09, 2023
Useful all round monitoring tool
Used in our own organisation and deployed on customer estates, It provides a uniform way of computer estate monitoring and capacity and asset management,
- Easy to configure for monitoring devices of the same make and model.
- Straightforward to develop powerpacks for new or updated devices.
- Easy to configure for setting alerts on devices and device models.
- Easy to create dashboards for device or service monitoring.
- Creating powerpacks from scratch for new devices may be straightforward but will rarely be easy. Rewarding when completed, but not easy.
- Developer documentation needs a rethink. While the information may be there (it isn't always) it is not easy to find. This is not helped by using different terms for the same things.
- A developer console/dashboard for monitoring data collection from powerpacks instances without having to switch webpages or have to monitor multiple webpages.
May 08, 2023
Reviewing Pros and Cons of ScienceLogic SL1.
Score 7 out of 10
Vetted Review
Verified User
We use ScienceLogic SL1 for monitoring and alerting critical IT infrastructure, including cloud computing, networking, Windows and Linux servers, websites, bandwidth usage metrics, and SSL certificates. Nearly all of our IT infrastructure is supported by SL1 power packs and dynamic applications, including SNMP and API monitoring and alerting endpoints.
- Integrations with ServiceNow for CMDB population and alert escalation.
- Customizable collections of performance and capacity metrics.
- The ability to customize event policies for alerts.
- Native multi-tenant features and functionality in the platform.
- The legacy EM7 interface can be overwhelming with configuration options.
- RBAC roles and policies can be difficult to manage for larger organizations.
- PowerPacks are required for nearly every vendor's platform, which requires software development resources in-house, or having to work with ScienceLogic to request and prioritize support for new vendors.